Customer Information and Conditions

customer information 

sales clerk

The contract is with:

Karin Nöfer
In der Breitwies 16 
56290 Mörsdorf

Telefon: +49 6762 9034066
Telefax: +49 6762 9034067

VAT ID No.:. DE 268180003

Conclusion and Ordering

1 The presentation of goods especially on the Internet shall not constitute a binding offer of the Seller dar.
The currently selected items are stored in the basket

2 by clicking the button "Add to cart". In the final step of "Checkout" starts the order process, in which all necessary data are recorded for order processing.
At the end of the ordering process a summary of the order and contract information appears. Only after confirmation of this order and contract information "Order" by clicking on the button to make a binding offer to purchase the goods contained in the shopping cart.

3 A contract is only with the written order confirmation by the seller.

Technical Corrections

All information entered will be displayed before clicking the order button in the confirmation window and can be corrected by the customer before the purchase. The customer can by clicking on the "Delete" button to remove items from the cart.

contract Language

The contract language is German.

Storage of contract

The contract text of each agreement between the Seller and the Customer Agreement, is stored by the seller. The contract text is stored on the internal systems of the vendor. The general terms and conditions, the customer may at any time on this page. The order data, the cancellation policy and terms and conditions are sent to the customer via email. After completion of the order the contract the customer is accessible via the customer login.


Consumers have a fourteen day return policy. Here you will find the details of your right of cancellation.
You bear the direct cost of returning the goods. The goods will be picked up by us.
The right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer

Warranty law

The buyer is entitled to a statutory right of warranty. Diverging regulations can be found in our terms and conditions.


Consumers can either in advance: pay bank transfer, PayPal, or by cash. Entrepreneurs is in addition to the purchase on account available.

If you select the payment method bank transfer, we will provide our bank details in the order confirmation and deliver the goods after payment.

For the Payment will be no additional costs.


Deliveries are made within the Federal Republic of Germany as well as abroad.

All offered products are, unless clearly stated otherwise in the product description, ready for shipping.

The delivery times begin when you pay via bank transfer on the day after the payment order to the remitting credit institution; when paying via PayPal the day after payment order and the payment by cash on the day after the order.
The delivery periods end with the expiry of the last day of the period. Falls on a Saturday, Sunday or a public holiday delivery nationally recognized, the last day of the period, as occurs, the next business day at the place of such a day.


All shipping costs, including packaging, transport costs, and Service shall be made, unless otherwise agreed, at the expense of the customer. An overview of the shipping costs can be found here
If the delivery takes place in the non-EU countries, additional duties, taxes or fees to be paid by the customer, but not-inch or the seller, but to its competent. Tax authorities. The customer is advised that details before the order to the customs or. To ask the tax authorities.

Board of management

For questions relating to the delivery of the goods (eg timing, availability, payment, etc.), it is possible to contact the seller:
Phone: 06762-963023

Terms and Conditions

1 Basis of Contract

1.1. All contracts concluded by the customer (consumer or business) with the Seller, are subject exclusively to these Terms and Conditions. This recognizes the customer with his order explicitly.

1.2. A consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed neither commercial nor their independent vocational activity.

1.3 entrepreneur is a natural or legal person or a legal partnership, which is concluding a legal transaction in their commercial or independent professional activity.

2 delivery

Emergence of the seller because of a wrong delivery address or an incorrect addressee additional shipping costs, are to be replaced by the customer, these costs, except he was not responsible for the misstatement.

3 Payment

3.1 The purchase price will be due immediately upon conclusion of contract.

3.2 In case of default, the customer is obliged to pay interest at the rate of 5 percentage points above the base interest rate to the seller, if he is a consumer (§ 13 BGB). If the customer is an entrepreneur (§ 14 BGB), the default interest rate of 9 percentage points above the base rate.

3.3 Irrespective of 3.2. it remains the Seller, to prove higher damages as well as other damages.

4 Retention of title

The goods until full payment of the property of the seller.

5 warranty

5.1 Nothing to the contrary has been agreed 5.3 - 5.1 With regard to the warranty, the statutory provisions apply in 5.2.

5.2 The limitation period for claims arising from the liability for defects is 24 months and begins with the delivery of such goods to the customer. If the customer is an entrepreneur (§ 14 BGB), the limitation period is 12 months from delivery of the item.

5.3 For merchants the legislation, examine and notify defects are under HGB.

6 Withdrawal

6.1 The right of withdrawal applies only to consumers.

6.2 The Customer shall pack the goods without prejudice to his right of withdrawal for the return carefully.

7 Limitation of Liability

7.1 The Seller shall be liable except for the injury of life, body or health and the violation of essential contractual obligations (cardinal obligations) only for damage caused by willful misconduct or gross negligence.
This also applies to consequential damages like particularly to lost profit.
An essential contractual obligation is an obligation whose fulfillment the proper execution of the contract in the first place and on whose compliance the contracting partner can trust and rely on.

7.2 The liability is limited except for willful or grossly negligent conduct or damages arising from injury to life, body or health and the violation of essential contractual obligations (cardinal obligations) to the typical conclusion of the contract way foreseeable losses and the remainder to the amount of the contract-typical, average loss . This also applies to consequential damages like particularly to lost profit.

7.3 The limitation of liability set out in paragraphs 1 and 2 shall apply mutatis mutandis to the employees and agents of the seller.

7.4 Claims to liability under the German Product Liability Act shall remain unaffected.

8 Final Provisions

8.1 The law of the Federal Republic of Germany under exclusion of the UN Sales Convention. Does not affect mandatory provisions of the country in which the customer has his habitual residence.

8.2 Place of performance is the registered office of the Seller, if the customer is a businessman.

8.3 If the customer is a merchant, a legal entity under public law or public law special fund, or has no general jurisdiction in Germany or resident moved to the contract abroad or if his residence at the time the action is not known, the place of jurisdiction is the seat of sales clerk.

8.4 If any provision of this contract be ineffective or oppose the statutory regulations, this shall not affect the remainder of the contract.
- End of General Terms and Conditions -

Notes on Battery Disposal

In connection with the sale of batteries or with the delivery of equipment containing rechargeable, we are obliged to draw your attention to the following:

You are legally obliged to return used batteries as end-users. You can return batteries after use to us or to the designated collection points (eg, municipal collection points or in stores) free of charge. You can return the batteries by post to us. Please ensure you have sufficient postage.

The symbols shown on the batteries have the following meaning:

tl_files/gasfachfrau-001/layout/icons/batterieentsorgung.png= Battery must not be disposed of with household waste 


Pb = battery contains more than 0.004 percent lead

Cd = battery contains more than 0.002 percent cadmium

Hg = battery contains more than 0.0005 per cent of mercury.